Italian company specialized in ICT services, in particular maintenance and monitoring of network, datacenter and cybersecurity, is looking for a partner who wants to upgrade and /or refurbish its IT structure.

The company, based in Ravenna province, deals with ICT services, in particular maintenance and monitoring of network and data centers, it owns and manages a help desk h24 and trouble ticketing, specialized technical support, monitoring systems’ management and related alarms, backup management and disaster recovery systems. Over the years, the company has matured such skills and expertise necessary to handle the support for IT infrastructure with activities carried out remotely. Its main competences are technical configuration activities, testing and maintenance of all network equipment and related management software, as well as the drafting of security policies for their use. The firm’s current offer of standard services (help desk, technical support and network-related monitoring services) are integrated by specialized skills. This is a certain competitive advantage against large competitors, which have abilities only referred to widespread diffusion tools. Recently the company has opened its business to cybersecurity issues, structuring a range of consulting and penetration testing services designed to provide an assessment of the security of an IT system or network by simulating an attack. Furthermore, it has also invested in important projects for the creation of highly innovative notarization services: the information entered is made irrefutable thanks to the functions of blockchains. The notarization features enable the implementation of secure processes such as the recording of events, agreements and contracts between private individuals that can be validated in the future. The partners desired by the firm are medium and large companies, mainly multi-site, with complex issues, interested in outsourcing part of the support services in the ICT sector, which require technologies for the monitoring of the services quality and the prevention of breakdown. They belong in particular to the banking sector, retail chains, the energy sector and telematic and telephone services as well as the public sector. Moreover, the partners searched are located in Switzerland, Russian Federation, Ukraine, Eastern Europe, and they are available for financial, outsourcing and services agreements.