Designed to increase the consistency of the passenger information system, the French company enables to aggregate all information flows into a single database. In this context, disturbances are detected automatically on the network and messages broadcast are streamed on communication media. This tool eases the information dissemination for transport operators. Very present on the French market, the company is interested in new technical cooperation agreements with German and Italian operators.
Because lack of information is one of the first sources of passenger disappointment, the company positions itself as software editor which partly solves this issue. The French SME produces therefore a passenger information system relying on Artificial Intelligence and has following features: - It allows the organisation in charge of passenger information to manage the information and to streamline communication strategies by being collaborative - It embraces and optimises the capabilities of all media (sound, ground or on-board media, mobile app, website social network) by checking their consistency for each type of message - It is usable for all modes of transport and information (train, tram, bus, metro, sea shuttle etc.) - It provides end-to-end support for passengers by keeping them informed of current event on the networks With the company's solution passenger information officers are able to rely on versatile scenarios to broadcast messages in real time as the event evolves. The messages which are disseminated are scalable one and adapted to all types of media. Through the solution, the operators are also able to measure the relevance of their passenger information. The reporting tools which come with the solution set up dashboards in order to monitor processing time of an event, the most impacted transport modes, the most solicited media, the screens that malfunction and the operators in charge of a particular event. The data provided helps the operator to justify and analyse broadcasting delays to the transport organisation authority pointing out where the performance should be improved. The product is accessible for operators via on-site hosting or saas mode. For more than 10 years, the company has been providing public transport professionals with IT tools to monitor quality and consistency of transport passenger information, across all IT systems and broadcasting media. The company is located in Southern France (Marseille) and has more than 10 employees. Its current clients are the French national railway and the cities' public transport operators. Its clients have integrated their solution usually within a technical cooperation agreement. The solution is now mature enough to be sold outside the domestic market. The company is therefore interested in finding EU transport operators especially in Germany, Spain and Italy in order to able to integrate their solution under a technical cooperation agreement.
Type (e.g. company, R&D institution…), field of industry and Role of Partner Sought:
The partner sought should be a transport operator itself or a provider of a transport operator able to integrate the company's solution on passenger information under a technical cooperation agreement. The transport operator or its supplier concerned should work either on public transport or on private networks. They should be very customer oriented and very keen to deliver a service in order to fulfill their end-users' satisfaction. The technical cooperation agreement to implement should be collaborative and on the long run so users and operators have the time to test it in a sustainable way.
Stage of Development:
Already on the market