A Macedonian company, with extensive experience in back-office services, offers cooperation to foreign companies under the terms of outsourcing agreements. The company offers a full range of accounting, IT, graphic design and administrative services with high levels of operational and cost efficiency, including bookkeeping, e-banking, full-cycle payroll processing, financial control, customer service, marketing campaigns and materials, software development and personal assistance.
The Macedonian company is specialised in provisioning of back-office services to foreign companies. Established in 1996, it possesses a proficient experience and knowledge in the outsourcing industry. The company provides remote personal assistance to established companies enabling them to enjoy the benefits of outsourcing their back-office operation. Currently it seeks to expand its clients’ portfolio, offering its accounting, IT and administrative services to new potential partners from abroad. The main services of the company include: - Bookkeeping in accordance with the International Financial Recording Standards (IFRS) and International Accounting Standards (IAS) as well as local rules and regulations; - Financial control including a range of analysis, reports and statements, cooperation with external auditors and assistance in responding to inquiries from credit institutions and tax authorities (SKAT); - Full-cycle payroll processing according to statutory requirements and clients’ internal rules; - E-banking services including managing clients’ bank accounts, operations and payments; - IT services: web, mobile and software development, database administration, quality assurance and testing, ERP/CRM software support, network administration, system administration, e-commerce administration; - Customer service: supporting the clients’ customers in the form of technical issues, management of websites, emails, phone calls, etc.; - Graphic design: product design, print design including product and seasonal catalogues, magazines, brochures, videos, promo materials like logos, social media banners and infographics, marketing campaign design; - Personal assistance in managing everyday tasks like arranging appointments, answering calls, managing calendar and bookings; - Administrative tasks including handling e-mails, scheduling, files and data entries, editing documents, managing updates and review of websites etc. The company is offering cooperation to foreign partners under the terms of outsourcing agreements. It aims to create long-term partnerships with its clients, providing them with professional teams that will act as a dedicated resource on behalf of the client and as an integral part of their organization. The team consists of competent people who are experts in their field. The cooperation will enable the company to increase its number of clients while the potential partners will be able to experience the benefits from outsourcing their back-office operation (e.g. focus on core operations, higher level of flexibility, lowered costs, job carried out by professionals with domain expertise, etc.). Thus, the partners will be able to acquire external support to complement its daily operation under cost-effective terms.
Type (e.g. company, R&D institution…), field of industry and Role of Partner Sought:
Type of partner sought: SME from any industry interested in outsourcing complete or part of its back-office operations to the Macedonian company. Role of partner sought: Outsource its office operation like accounting, IT, graphic design, customer service and/or administrative tasks to the Macedonian company.